Welcome to the Pamiken Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

HELPDESK HOURS ARE 8:00AM - 5:00PM MONDAY THRU FRIDAY. FOR INFRASTRUCTURE EMERGENCY SUPPORT PLEASE CALL 408-891-2778. PLEASE DO NOT USE THE TICKET SYSTEM FOR EMERGENCIES.